Somalia: Operations Manager

Position Location: Mogadishu, Somalia

Anticipated Start Date: Spring 2016

Background:

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 15 countries with a strong client portfolio that includes U.S. Agency for International Development and the State Department, as well as the UK Foreign & Commonwealth Office, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Position Summary:

The Operations Manager will be responsible for the management of human resources, local procurement and information technology for the program in a fluid and complex operational environment in the Horn of Africa.

Reporting & Supervision:

Reporting directly to the DCOP, the Operations Manager will support the management of program operations and provide technical leadership and oversight, as needed. S/he will additionally serve as primary liaison for international vendors.

Primary Responsibilities:

• Ensure streamlined operations systems in line with Creative and DFID rules and regulations;

• Provide administrative and logistical support to the portfolio of programs;

• Ensure an in-depth awareness of operational issues in the context of East Africa;

• Streamline and maintain procurement processes to meet grant deliverables and milestones;

• Serve as the primary liaison to all vendors and subcontractors;

• Responsible for day to day management of subcontracts with international vendors;

• Serves as primary liaison for Creative HQ on international subcontractor issues;

• Manages and oversees staff responsible for arranging travel and logistics for staff and project equipment and inventory;

• Provides timely and accurate reports on location of staff and assets and maintains proper hard and soft copy files for each;

• Responsible for program compliance with Task Order, DFID/European rules and regulations, and Creative policies and procedures;

• Supports DCOP in all operations tasks and duties;

• Manages, trains, and mentors key team members in the areas of administration, logistics, human resources, procurement, budgeting and finance; and

• Respond to requests from USAID and supervisors as needed.

Required Skills & Qualifications:

• Minimum of a Bachelor's degree or higher in a relevant field;

• At least five years of relevant work experience, including experience with a Contractor or international NGO managing an office or program;

• At least four years of experience supervising complex, high-speed, and challenging field operations in developing countries;

• Familiarity with or have experience in community participation-type projects as well as those that are political in focus;

• Experience with operations, logistics and subcontracts in an insecure environment;

• Knowledge of basic operating procedures in high-risk environments;

• Experience in conflict, post-conflict, or transitional state environments;

• Proficient oral and written communication skills in English;

• Strong analytical capacity.

Desired Skills & Qualifications:

• Somali or Arabic language proficiency strongly preferred;

• Previous experience working in the Horn of Africa.

This position is contingent upon donor funding.

Please apply online: https://rew21.ultipro.com/CRE1010/JobBoard/JobDetails.aspx?__ID=*ACABD3BFCA6D01A3