Somalia: Information Management and MRC Assistant

OVERVIEW OF CTG GLOBAL

CTG support and manage humanitarian projects in fragile and conflict-affected countries around the world. With past performance in 15 countries – from the Middle East, Africa, Europe, Asia and Central and South America – we offer a holistic fabric of project management, implementation and support. Skilled in emergency response to crises such as the Ebola outbreak in West Africa, we have the ability to act quickly (crisis response teams can be on the ground in 24 hours) and to establish structured operations in high-risk environments. CTG recruit and manage qualified, skilled teams with extensive experience operating in challenging conditions.

OVERVIEW OF THE POSITION

Under the direct supervision of the Director of Migration Response Centre (MRC) and reporting to our client's Senior Mixed Migration Assistant, the incumbent will be responsible for supervising and providing technical support to the registration activities at the center, undertaking capacity-building efforts for the MRC, and serving as a liaison between the MRC and our client's sub-office. S/he will also provide support on information management and other issues related to migrant outreach and data collection to our client's Bossaso office.

GENERAL FUNCTIONS

Role objective:

1. Coordinate organized registration activities upon arrival of the migrants at the center as per regional Standard Operating Procedures (SOPs) and MRC standardized data collection system.

2. Monitor and provide technical guidance to the data entry clerks/enumerators during the daily registration activities.

3. Verify the quality and integrity of the migrants’ information collected, quality control, and accuracy throughout the various registration phases.

4. Act as the focal person to present MRC data, in charge of compiling weekly, monthly and other regular updates, including designing charts, graphs and basic data analysis.

5. Lead the verification, monitoring, filing, updating of migrants’ information and printing according to standard operating procedures.

6. Support strengthening the information flow, quantitative and qualitative, in order to increase the utility of the data and information collected from the field;

7. Support the design of effective MRC outreach activities and take the lead in development of the MRC’s mobile support capacity;

8. Assist in the preparation of periodic and final reports to the donor, including filing and preparation of supporting documentation.

9. Assess needs for MRC organizational development and provide suggestions to meet these needs.

10. Organize and undertake regular capacity-building activities for MRC staff.

11. Serve as a liaison between MRC and our client's sub-office, ensuring a strong working relationship and good communication between the two.

12. Support Hargeisa office Displacement Tracking Matrix activities as needed.

13. Participate on other project related activities, according to the needs.

14. Performs related duties as required.

Expected output:

N/A

Project reporting:

N/A

Team management:

N/A

ESSENTIAL EXPERIENCE

Education:

§ Bachelor's degree in University degree in Information Management, Computer Science, Media or Social Sciences.

Work experience:

§ Minimum of 3 years of demonstrable relevant Data Collection experience.

Geographical experience:

§ Minimum of 3 years of experience in Africa (essential).

Languages:

§ Fluency in English and Somali are essential.

Key competencies:

• Accountability – takes responsibility for action and manages constructive criticisms

• Client Orientation – works effectively well with client and stakeholders

• Continuous Learning – promotes continuous learning for self and others

• Communication – listens and communicates clearly, adapting delivery to the audience

• Creativity and Initiative – actively seeks new ways of improving programmes or services

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others.

• Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism - displays mastery of subject matter

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.

• Technological Awareness - displays awareness of relevant technological solutions;

• Resource Mobilization - works with internal and external stakeholders to meet resource needs of our client( optional depending on position level)

Other relevant information:

Internals of the Organization and NMS candidates, as well as external female candidates, will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.

The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

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