Somalia: Case Assistant- Kismayo, Somalia

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SPECIAL VACANCY NOTICE
Open to Internal & External Candidates
Position Title: Case Assistant
Vacancy No: SVN/IOMSO/071/2016
Duty Station: Kismayo, Somalia
Classification: General Staff, Grade G4/1 (Third Party)
Type of Appointment Organizational unit : 6 Months Short Term Contract with possible Extension
Reporting directly to : Project Assistant - DDR
Overall supervision: Disarmament, Demobilisation and Reintegration (DDR)Programme Coordinator
Disarmament, Demobilisation and Reintegration (DDR) Unit
Estimated Start Date: As soon as possible
Closing Date: 14 October 2016

IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
IOM supports the Federal Government of Somalia in its efforts to assist with the transitioning and reintegration of youth at risk. Assistance is focussed toward capacity building initiatives for government ministries, the establishment of transition centres and programming to assist with the return and reintegration of youth at risk.
Under the direct supervision of the Project Assistant, the Case Assistant will act as a key support agent to the Centre Administrative Assistant and the Programme Coordinator for the support to the National Programme for the Treatment and Handling of Disengaging Combatants including coordination and liaison with the United Nations Assistance Mission in Somalia (UNSOM), AMISOM and local authorities.
Core Functions / Responsibilities:

1. Welcoming and encoding in the Information Counselling and Referral System (ICRS)Database all registrants, trainees, or any other beneficiary of the reintegration service 2. Advising those that present themselves and request assistance from the Kismayo Transition Centre (KTC) offic
2. Advising those that present themselves and request assistance from the Kismayo Transition Centre (KTC) office.
3. Referring the caseload that present themselves at the KTC office to potential Service Providers
4. Encoding of all service providers, training institutions, credit Institutions, etc. into the ICRS databas
5. Updating the Database according to the needs of the center;
6. Maintaining case files of all beneficiaries and activities,
7. Producing weekly reports, and whenever requested, special reports for the district authorities, AMISOM and UNSOM;
8. Undertake additional requests as deemed appropriate by the Centre Administrative Assistant and Field Officer in coordination with the District Authorities
9. Ensure that confidentiality and the right to privacy is maintained with regard to all beneficiaries as well as files;
10. Monitor / report to the client’s management any security incidents and abide by security regulations. 11. Perform any other duties assigned by the project assistant in consultation and coordination with the district authorities
11. Required Qualifications and Experience
12. Education
13. 1.  Minimum of High School Diploma/Certificate or Bachelor’s degree in computer sciences, business administration or development studies.
     Computer literate in MS office applications – Word, Excel, Outlook and Database applications.
    Experience
    1. High School Diploma/Certificate with minimum 4 years experience or Bachelor Degree with minimum 2 years of experience - working with either the public sector or non-government sector.
    2. Previous experience working with youth at risk and or the return and reintegration at risk groups a considerable advantage.
    3. Excellent interpersonal, organizational, communication and presentational skills; personal commitment, efficiency, flexibility
    4. Good knowledge of the region, and willing to travel throughout the area
    5. Experience of working in the Juba land also an advantage.
    6. Ability to work effectively and harmoniously with colleagues from different cultures and professional backgrounds
       Required Languages –, Fluency in written and spoken English and Somali
       .
       Required Competencies
       Behavioural
        Accountability – takes responsibility for action and manages constructive criticisms
        Client Orientation – works effectively well with client and stakeholders
        Continuous Learning – promotes continuous learning for self and others
        Communication – listens and communicates clearly, adapting delivery to the audience
        Creativity and Initiative – actively seeks new ways of improving programmes or services
        Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
        Performance Management – identify ways and implement actions to improve performance of self and others.
        Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
        Professionalism - displays mastery of subject matter
        Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
        Technological Awareness - displays awareness of relevant technological solutions;
        Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.
       Other
       Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
       Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.

Interested candidates should submit CV and a cover letter indicating the Vacancy Notice Number (SVN No) and Vacancy Name with three professional referees and their contacts (both email and telephone) to: recruitmentsomalia@iom.int
Closing Date: 14 Oct, 2016. Only shortlisted candidates will be contacted.
Posting period:
From 05.10.2016 to 14.10.2016